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Fire & Water - Cleanup & Restoration

Archived Commercial Blog Posts

4 Factors to Consider Before Buying Commercial Insurance

5/3/2022 (Permalink)

Key Elements to Consider When Buying Commercial Insurance

A reliable insurance policy can save your Swannanoa, NC, business if a fire ever causes damage to it. Before you invest in insurance, however, it’s crucial to ensure that you know exactly what to expect from your policy. Here are some of the key elements that you should consider when you make the decision to buy commercial insurance.

1. Location of Your Business

The area in which your business is located is a big determining factor in how much your insurance will cost. In many cases, the size of the city or town is directly related to its level of fire protection. Buildings in bigger towns and cities tend to have better fire protection and therefore require business owners to pay less for insurance. Smaller areas may lead to higher insurance costs due to poorer protection.

2. Safety

The cost of insurance is also determined by the building’s level of safety. A high number of hazards in a building usually translates to higher insurance costs. These higher rates are primarily due to the overall fire rating of the business. A low rating indicates inadequate protection, which means business owners will be charged more for commercial insurance.

3. Structure

The structure of a commercial building also plays a significant role in its fire rating. The way in which the building was constructed determines how vulnerable it is to a fire and the resulting damage. Relevant aspects of a building’s structure include:

  • Materials (combustible vs. fire-resistant)
  • Recent additions/remodeling
  • Interior elements (e.g. wood floors)

The aspects of a building’s structure contribute to its overall safety and are therefore considered by insurance companies.

4. Availability of Fire Equipment

Making all of the fire equipment in your business easily accessible is crucial to the safety of your building and employees. Be sure that your fire alarms, fire extinguishers and sprinklers are up-to-date and functioning properly. It’s also vital to have an emergency plan in place that everyone in your business is familiar with.
Having commercial insurance is only the first step towards protecting your business. If you’re facing any kind of fire damage, don’t hesitate to call an emergency restoration company for help.

The Link Between Leaky Roofs and Mold Damage to Your Business

5/3/2022 (Permalink)

The formation of black mold in your Buncombe County NC, business is a serious matter, as it creates several problems, such as building damage, presence of hazardous spores and more. You will need to shut down all mold sources, including an undetected roof leak. Learn about how and when mold forms due to these conditions, as well as how to prevent it.

How Does Mold Form?

The conditions where mold starts are, unfortunately, very simple. Mold needs minimal requirements to feed, develop and thrive.

  • Water or humidity
  • Organic matter (carpet, wood, etc.)
  • Dark, secluded places, such as an attic

When a ceiling leak takes place, humidity enters the location. If you do not fix the leak or dry the area, the humidity can lead to a mold situation in the commercial building.

How Long Does It Take?

Another reason to act fast in case of a leak is that most kinds of mold, including black mold, can grow and spread at a very fast pace. When the right conditions are fulfilled, it can take between 24 to 48 hours for growth to take place. Mold spores are everywhere, so the presence of untreated or constant humidity is enough to allow growth. Speedy treatment by mold remediation specialists can stop its development.

How Can Mold Be Prevented?

Cleaning your business to clean mold can be costly and time-consuming. Prevention is the cheapest and least disruptive method. Have a roofing contractor conduct a yearly inspection of the area to check for any repairable flaws before a roof leak happens. If leaks are already emerging, find the source and fix the problem with the assistance of a repair specialist immediately. Use a wet vacuum, towels or a dehumidifier to completely dry the area.
The existence of black mold in your location can harm your building and your reputation. Maintain your roof and search for leaks to stop mold before it starts.

3 Safe Procedures for Light Fixture Leaks

8/13/2021 (Permalink)

An electrical breaker panel Dealing with water in light fixtures can be dangerous, contact SERVPRO for help.

Light Fixture Leaks: 3 Safe Procedures

Light fixture leaks are often a dangerous and inconvenient obstacle that can happen in any home. Ceiling damage can cause water from your roof to leak into your house. Sometimes water can even leak into your light fixtures. It is important to act swiftly with any kind of water damage in your home, and when electricity is involved, the damage can be deadly if left untreated. Whether you are a resident of Asheville, NC, currently dealing with water in light fixtures, or just a precautious homeowner preparing for the worst, these tips for safe and swift action can be lifesavers.

1. Turn Off Electricity

As soon as you notice water leaking from a light fixture, go to your breaker and turn the electricity off right away. You can call your power company and have it temporarily turn off the electricity if the breaker is inaccessible. Avoid touching light fixtures until an electrician checks and confirms that all electrical units are dry and safe. Any contact with an electrical unit that has been damaged by water can cause electrical shock and even death.

2. Turn Off Water

Ceiling damage can show itself in many forms. Sometimes small, dark spots appear on your ceiling where water is pooling, softening and discoloring the materials there. Water can leak into your home from rain water on the roof or even a burst or corroded pipe. Unfortunately, the extent of the damage doesn’t always show itself until it has gotten very bad. If you do notice any of these symptoms, turn off your water to stop any additional leakage.

3. Call a Professional for Cleanup

Contacting an electrician, plumber, and/or a professional cleanup service for water in light fixtures is suggested. Professionals will typically be able to safely cleanup and restore your home to its former state and advise you on how to prevent leaks in the future.

The most important thing to remember is to be safe. Dealing with water in light fixtures can be extremely dangerous, and it is best to contact a specialist for cleanup and repairs.

Effective Ways To Inform Employees About Mold Containment

7/24/2021 (Permalink)

Mold growth on a wall Contact SERVPRO for Mold Remediation if you notice evidence of mold and mildew.

Effective Ways To Inform Employees About Mold Containment

Many employers are not sure how or whether to inform employees that the company will be undergoing mold removal. When talking about mold growth and removal, business owners can feel out of their depth. But "mold" doesn't have to become a four-letter word in Asheville, NC. Your employees' perception of safety depends upon whether you provide transparency during the containment process. Communication can prove more beneficial than leaving your team in the dark. You can do this. Here's how:

1. Anticipate Employee Concerns

Most of your staff is probably familiar with media hype surrounding black mold. In fact, the color of mold is not a true indicator of type. A good mold remediation specialist can brief you on general questions people have about mold removal and containment. Armed with the facts, you can address concerns and reassure your workers that their safety is your top priority.

2. Provide Employee Education on Mold Containment

Mold containment is generally necessary to stop mold from spreading. It may involve sealing off an area with plastics, shutting down HVAC or other systems that spread mold via air circulation or even constructing airtight negative pressure chambers. By understanding how mold containment works, employees will often see the positives and understand the process.

3. Keep Employees in the Loop

Periodically issue updates about the changes your employees will see in their work areas as the containment process gets underway. Informal meetings or e-mails can help keep staff concerns to a minimum.

4. Designate a Contact Person

Name a point person in your organization. Make it clear that employees can contact this individual with any questions they may have as containment proceeds.

Take the time to address employee concerns, educate workers about mold removal and issue progress updates. If you do so, your employees will likely feel confident that their safety and their ability to work effectively will not be compromised.

3 Reasons Your Sewer May Back Up After a Storm

6/24/2021 (Permalink)

Water flows out of road sewage hatch. Drainage fountain of sewage. Sewage damage in Asheville can require from an expert.

What Causes A Sewage Backup? 

You may not associate heavy waters with a sewer backup. Usually, this type of problem is caused by bad plumbing or blockages in your sewer lines. However, when your Swannanoa, NC, commercial building is filled with sewage after a big storm, you may start to wonder what caused this issue.

1. Overwhelmed Sewer Systems: When lots of water enters the ground all over the city, the city sewer system may become overloaded with water. When this reservoir is full, the liquid has to flow someplace else. This can mean the rainwater pushes the sewage back up into your building. Installing a backflow preventer can help you avoid this unsanitary problem.


2. Storm-Caused Damage: Storms can cause trees to fall down and other major damage. While this destruction doesn't seem to have anything to do with your sewer backup, it could in fact be the cause. If a downed tree were to break a sewer line, it could cause the dirty water to seep back into your building. Line breaks are a major cause of sewage loss. Having your system inspected regularly can help you spot and fix weakened areas before they become a problem.


3. Rain-Induced Clogs: Blackwater can carry foreign objects into your sewer line. Heavy rain, for example, could pick up rocks, twigs and lawn ornaments. As the water flows to the nearest drain, the items it carries end up getting stuck in sewer drains and lines. These clogs cause the sewage to start to flow backward back into your building. It can be hard to prevent this type of issue.

No matter what causes a sewer backup, it is never a fun problem to have. The unsanitary conditions of the water require you to call in a commercial restoration specialist who has dealt with sewage problems in the past. Without help from an expert, you may be unable to completely resolve the problem.

Handling the Immediate Aftermath of a Commercial Fire

5/10/2021 (Permalink)

Visible damage to a commercial building following a structure fire Dealing with the aftermath of a commercial fire can be confusing and panic-inducing.

Fire Restoration And Claim Success

Dealing with the aftermath of a commercial fire can be confusing and panic-inducing. Most people, if they're lucky, never experience a fire disaster. However, as a manager or business owner, if you do experience such a disaster, it is crucial that you understand what to do following the event. There are at least three steps that you should take immediately following the emergency to ensure fire restoration and claim success.

1. Contact Your Insurance Company
When the fire department leaves the scene, the first thing that you should do is contact your commercial insurance provider. You will need to explain the circumstances surrounding the event and officially request to file a claim. Your fire insurance policy agent should schedule an insurance adjuster to come out to the site and review the damage. Depending on the severity of the incident, it can take a few days or more for the adjuster to arrive.

2. Contact a Restoration Service
You should not hesitate to hire a remediation or restoration company in Buncombe County, NC. Waiting can lead to more damage, and that is likely damage that your insurance company will not cover. A significant job of a restoration service is mitigation, meaning to stop further problems from developing. On contact, the restoration service should send out a project manager or team to inspect your facility and come up with a recovery game plan. The service will also work with your insurer to help protect the claims process.

3. Take Pictures for Proof of Loss
If your facility is accessible and safe to walk through, you should go around and take pictures of the damage and equipment loss, some equipment is likely salvageable through smoke cleaning. Additionally, you want to find receipts or any evidence of past purchases to show the insurance adjuster when they arrive for their investigation.
A commercial fire is a terrifying experience. It is normal to feel out of your depth during a rare personal experience. However, it is also necessary to keep your wits about you and follow standard fire restoration protocols to ensure business recovery.

Why Mold Keeps Coming Back and What To Do About It

2/3/2021 (Permalink)

Drywall removed - there's a broken pipe and mold growth Mold found after a pipe break

The second you discovered mold growth under a potted plant in the corner of the office, you jumped into action. You removed the plant, deep cleaned the area, and replaced the carpet. But a few months later, you noticed a mildew smell in the same spot. The mold is back! Repeat efforts gained the same result—returning mold. Now what?

Reasons Mold Returns

Mold is everywhere—indoors and outdoors. Spores settle in places where there are high humidity and moisture. If mold continues to return to the same spot, it is likely a sign of a leak or more extensive water damage than you previously realized. Although you replaced the carpet under the plant, the subfloor could be holding moisture. There could also be a leaking pipe behind the wall near the plant where mold is happily continuing to grow.

How To Prevent Mold Regrowth

Long-term mold prevention might require some effort and expense upfront. The most important thing to know is that mold is very difficult to clean entirely without the proper training and tools. Therefore, the very best option for getting ahead of mold growth is to call a commercial mold damage specialist in Black Mountain, NC to come and evaluate your building.

Evaluation: The professionals will use special tools, such as thermal imaging cameras, to look for potential leaks behind the walls.
Containment: They will seal off the affected area and clean thoroughly.
Removal: Any damaged materials will be securely removed from the premises to prevent the spread of mold spores.
Restoration: Areas that have damage will be completely restored. This could be as simple as new drywall after fixing a leak, or a more extensive reconstruction of an area that is susceptible to continued water damage.

Battling mold growth, whether in a small area or a large one, is a big job that is best left to the professionals for the long-term benefit of your business.

How a Fire Extinguisher Can Reduce Property Damage

1/11/2021 (Permalink)

Red tank of fire extinguisher. When using a fire extinguisher, remember to use the PASS method

Once a fire has started in your business in Black Mountain, NC, it is important to take fast and appropriate action. The size of the fire will determine in part how to act. If it is a large fire, your actions will be limited to helping evacuate the building and calling the authorities to put out the blaze. With a smaller fire, though, there may be an opportunity to stop the flames before they get out of control. The first step is to locate the fire extinguisher. If you do not know where one is, look around your building for bright markers that indicate the presence of the device.

The Benefit of Stopping a Small Fire

You can easily save your company thousands of dollars in fire damage by putting out an incipient fire. If you put out the fire early enough, you will limit or reduce three types of damage:

  • Smoke damage
  • Soot damage
  • Water damage


You might even be able to prevent a shutdown of your company caused by extensive damage to the building. When using a fire extinguisher, remember to use the PASS method: pull the pin, aim at the base of the fire, squeeze the handle, and sweep from side to side. Stop when the fire is completely out or use all of the extinguishing agents and then vacate the premises.


The Benefit of a Professional Cleanup and Restoration
Whether your company is the victim of a kitchen fire or something larger, it is a good idea to call in the services of a professional fire remediation franchise in your area. No matter the situation, a team of highly-trained workers will come to the site and perform cleanup and restoration services. It is the quickest and most comprehensive way to get your building back in shape after a fire. Knowing how to use a fire extinguisher and knowing who to call after a fire are two important aspects of dealing with fire.

How To Maintain Fire Sprinklers and Prevent Accidental Discharge

12/17/2020 (Permalink)

red head of a fire sprinkler Have your fire sprinkler system inspected annually

Ways To Keep Your Sprinklers Running Properly

Fire sprinklers can save your building from major damage during a blaze. However, sprinklers do come with a small risk of accidental discharge.
Sprinklers can activate in the absence of a fire. This, in turn, can cause major flooding to your Swannanoa, NC, property.
Luckily, with proper sprinkler maintenance, you can prevent your fire protection system from harming the premises. 


1. Keep the Sprinklers Clean
Grease and dirt can build up on the sprinkler heads over time. This is especially common in commercial kitchens. If the grime gets really excessive, it could end up close to the sensitive bulb in the middle of the sprinkler. This bulb is what activates the sprinkler system.
To prevent accidental discharge, you thus need to keep the bulb and the surrounding sprinkler head free of any debris. Use a non-corrosive, non-residue solution to wash the sprinklers regularly.


2. Remove High Objects
Similarly, any tall items or stacked books can inadvertently set off a sprinkler if they get too close to the bulb. As part of your sprinkler maintenance, you should store these assets away from the fire protection system. Fire service experts may be able to suggest an alternative location for the supplies.
A ceiling painter can also accidentally bump into the sprinkler bulb, sending water gushing into the building. This is another reason to avoid painting the sprinkler heads.


3. Have the Sprinklers Inspected
A fire service expert should look over your sprinkler system once a year. The professional can locate any corrosion or pipe problems that could cause the sprinklers to malfunction.
Fire sprinkler maintenance is fairly simple. You just need to keep the sprinklers clean, avoid placing items near the bulb, and have the system inspected annually. Still, excess heat from cooking equipment or mechanical damage to the sprinklers can cause the water to discharge accidentally. If this happens, your local emergency cleanup company can restore your building.

Understanding Water Damage Classification

11/5/2020 (Permalink)

standing water on a retail store Water damage in a Montreat, NC retail store

How Water Damage May Be Assessed

Unexpected expenses are bound to pop up in any business. Water damage from a broken pipe or flooded home is one such expense. Water pipe repair, property repair and restoration by a professional restoration service in Asheville, NC, can all add up. Thankfully, hiring professionals who work with your insurance company can help reduce those costs. How much you spend on repairs can depend on the category and class of water damage, as well as other factors. Here is a brief introduction to how water damage may be assessed.

Categories
Water damage may be sorted into three different categories based on the water’s level of contamination and the risks created by how dirty it is:

  • Category 1 damage is caused by "clean water," or water from a non-contaminated source that does not carry the potential to significantly harm human beings. "Clean" water sources include bathtubs, water supply lines, sinks, melted snow and rain.
  • Category 2 damage may be attributed to "greywater." Water that is considered "grey" has a significant amount of contaminants like mold and bacteria that are capable of causing illness or discomfort in those who touch or swallow it. It has the potential to become Category 3 water and may come from washing machines, dishwaters and other dirty sources.
  • Category 3 damage results from "black water," which is highly toxic and dangerous and flows from unsanitary sources like sewers or runoff contaminated floodwaters.

Classes
There are also four classes of damage based on the predicted rate of water evaporation: slow evaporation, fast evaporation, fastest evaporation and specialty situations.

Other Factors
Other factors that determine the level of water damage and how much you might pay for water pipe repair and other repairs include mold, the size of the affected area and location.
The level of water damage to your business plays a significant role in how much you will have to spend on expenses like water pipe repair, so it is important to have the damage assessed by professionals.

4 Factors to Consider Before Buying Commercial Insurance

9/21/2020 (Permalink)

Key Elements to Consider When Buying Commercial Insurance

A reliable insurance policy can save your Swannanoa, NC, business if a fire ever causes damage to it. Before you invest in insurance, however, it’s crucial to ensure that you know exactly what to expect from your policy. Here are some of the key elements that you should consider when you make the decision to buy commercial insurance.

1. Location of Your Business

The area in which your business is located is a big determining factor in how much your insurance will cost. In many cases, the size of the city or town is directly related to its level of fire protection. Buildings in bigger towns and cities tend to have better fire protection and therefore require business owners to pay less for insurance. Smaller areas may lead to higher insurance costs due to poorer protection.

2. Safety

The cost of insurance is also determined by the building’s level of safety. A high number of hazards in a building usually translates to higher insurance costs. These higher rates are primarily due to the overall fire rating of the business. A low rating indicates inadequate protection, which means business owners will be charged more for commercial insurance.

3. Structure

The structure of a commercial building also plays a significant role in its fire rating. The way in which the building was constructed determines how vulnerable it is to a fire and the resulting damage. Relevant aspects of a building’s structure include:

  • Materials (combustible vs. fire-resistant)
  • Recent additions/remodeling
  • Interior elements (e.g. wood floors)

The aspects of a building’s structure contribute to its overall safety and are therefore considered by insurance companies.

4. Availability of Fire Equipment

Making all of the fire equipment in your business easily accessible is crucial to the safety of your building and employees. Be sure that your fire alarms, fire extinguishers and sprinklers are up-to-date and functioning properly. It’s also vital to have an emergency plan in place that everyone in your business is familiar with.
Having commercial insurance is only the first step towards protecting your business. If you’re facing any kind of fire damage, don’t hesitate to call an emergency restoration company for help.

What To Expect With Water Damaged Electronic Repair

8/15/2020 (Permalink)

Here Are a Few Factors to Determine if Your Business Electronics Can Be Repaired

If your Fairview,NC, business has experienced water damage you may also be dealing with flooded electronics. Fortunately, many water damage restoration professionals have the ability to restore some electronics based on the damage type and severity. Here are a few factors they may look at to when determining if your businesses electronics can be repaired.

1. Length of Time in the Water

The length of time an electronic has spent in the water can be a factor when considering if it can be restored. The shorter the exposure the more likely a successful restoration can be done.

2. Water Category

When determining the degree of electronic damage, the water category may also play a part. Black water is considered to be contaminated and any exposed electronic device should probably be replaced. Clean white water, however, does not present the same danger.

3. Degree of Damage

The exact amount of water damage to flooded electronics may also be a determining factor to if you should consider replacement over restoration. The less damage your electronics have suffered the more likely they can be restored.

4. Type of Electronics

The type of electronic may also be a contributing factor. Electronics with a removable power source maybe easier to salvage. It's also important to consider what types of components the electronics have when making this determination.

5. Manufacturer Recommendations

In some cases the manufacturer may have specific instructions on what to do if an electronic device gets wet. It's important to consult these recommendations so that the correct procedures may be followed.

If your business has any flooded electronics you may be able to talk to your water damage restoration expert about the possibility of restoring them. The restoration may depend on the length of time and water category, as well as the amount of damage and the type of electronic you're looking at. The manufacturer may also have additional recommendations.

Protecting Your Business With Fire Insurance

4/20/2020 (Permalink)

With the proper fire insurance policy, you will be able to breathe a little easier

Reasons You Should Choose Appropriate Fire Protection

As a business owner in Biltmore, NC, safety is a top concern. It's important to consider all aspects of protection when planning for your business – including fire insurance. While dealing with insurance policies may not be your favorite task, this is a crucial part of keeping your assets safe. Fire damage can require lengthy and costly repairs, but having proper insurance coverage can help mitigate issues with the fire restoration process. Here are some reasons you should choose appropriate fire protection.

Commercial properties commonly sustain damage caused by fires.
Water, foams, powders, and other fire-fighting materials can cause property damage.
Flames, smoke, and heat from fires can damage your building and your building's contents.

Choosing a Fire Protection Policy
When choosing property insurance for your business, be sure to discuss whether fires and other perils are covered. You need to have the full value of your belongings insured in the event of a catastrophe. If you undervalue your assets, you won't be able to recover the true value of your property, and you may incur penalty fees, too. To be sure you have enough coverage, you can hire an experienced appraiser to assess the value of your assets. Having sufficient fire insurance to cover losses will help you recover from a devastating event.

Recovering From a Commercial Fire
Should your Biltmore, NC, business suffer loss from fire, it's important to act quickly. Once the flames are eliminated, you will need the expertise of a professional remediation team. Fire restoration gets your property back to its preloss state as quickly and safely as possible. The restoration process may include smoke cleanup, odor removal, electronics restoration, water damage remediation, and more, depending on the severity of the disaster.
Facing fire is stressful. With the proper fire insurance policy, you will be able to breathe a little easier, knowing that your business and property will be restored as soon as possible.

3 Ways That Storm and Flood Damage Differ

3/13/2020 (Permalink)

Flooded entrance of a business in Asheville, NC

After severe weather in Asheville, NC, your building may have some damage. Much of this will likely be from water. While you might think that all water damage is the same, this is not the case. There are some significant differences between storm and flood damage. It is important to determine which has affected your building so that you can proceed in the right way. The following are some ways in which these types of damage differ.

The Originating Source of the Water

One big difference is where the water has come from. In most cases, regular water damage will come from above ground level. This will include rainwater that has entered through windows or leaky areas in the roof. Flood damage, on the other hand, rises up from the ground and will enter the building on lower levels.

The Contamination Levels of the Water

Because of the sources of the water, levels of contamination also vary between storm damage and flood damage. Rain is generally considered to be a clean source, so the damage that results does not involve a large amount of contamination. However, flood water mixes with sewage, dirt, and debris from the ground and becomes black water. This means that it carries significant levels of bacteria and waste with it.

The Cleanup and Restoration Process

The cleanup involved with these types of damage will vary because of the different levels of contamination. If your building has flooding problems, you may need to replace a larger amount of building materials than you would otherwise. Bacteria and other contaminants can absorb into drywall and carpeting, making them difficult to clean.
If you have experienced flood damage, the best way to restore your building to its previous condition is to hire a professional cleanup and restoration company. They will have the training and resources to handle the contaminated water safely. They may also be able to restore some of your affected belongings.

The Link Between Leaky Roofs and Mold Damage to Your Business

1/10/2020 (Permalink)

Ceiling with mold damage in Asheville, NC

The formation of black mold in your Asheville, NC, business is a serious matter, as it creates several problems, such as building damage, presence of hazardous spores and more. You will need to shut down all mold sources, including an undetected roof leak. Learn about how and when mold forms due to these conditions, as well as how to prevent it.

How Does Mold Form?

The conditions where mold starts are, unfortunately, very simple. Mold needs minimal requirements to feed, develop and thrive.

  • Water or humidity
  • Organic matter (carpet, wood, etc.)
  • Dark, secluded places, such as an attic

When a ceiling leak takes place, humidity enters the location. If you do not fix the leak or dry the area, the humidity can lead to a mold situation in the commercial building.

How Long Does It Take?

Another reason to act fast in case of a leak is that most kinds of mold, including black mold, can grow and spread at a very fast pace. When the right conditions are fulfilled, it can take between 24 to 48 hours for growth to take place. Mold spores are everywhere, so the presence of untreated or constant humidity is enough to allow growth. Speedy treatment by mold remediation specialists can stop its development.

How Can Mold Be Prevented?

Cleaning your business to clean mold can be costly and time-consuming. Prevention is the cheapest and least disruptive method. Have a roofing contractor conduct a yearly inspection of the area to check for any repairable flaws before a roof leak happens. If leaks are already emerging, find the source and fix the problem with the assistance of a repair specialist immediately. Use a wet vacuum, towels or a dehumidifier to completely dry the area.
The existence of black mold in your location can harm your building and your reputation. Maintain your roof and search for leaks to stop mold before it starts.

How Storm Damage and Flooding Can Affect Your Business

12/23/2019 (Permalink)

Keep computer files backed up on an external hard drive

Common Areas a Business May Suffer Damages

Experiencing storm or flood damage at a Biltmore, NC, business can have a number of possible affects the property. Fortunately, a local storm damage restoration service can help you recover from these. Some common areas a business may suffer damages include the following:

1. Lost Data

Perhaps one of the biggest fears associated with storm damage is lost computer data. In many cases this risk of this can be offset with the use of a backup system, but if water does cause damage to your electronics, it’s good to know that a restoration service often has professionals who can deal with this problem. In many cases the device itself can be repaired, but in the event it can’t a professional will usually have a way to transfer the data to another unit.

2. Damaged Work Space

One of the most common forms of flood damage is to the building and furniture. In most cases if the water is removed and the area dried quickly, the structure itself will remain usable. In the event materials are too far gone to be salvaged, a restoration service can replace the damaged materials and have the area looking as though the flooding never occurred.

3. Ruined Documentation

Many businesses still keep paper files for a number of reasons. Unfortunately, flooding can result in damage to these valuable documents. You may find it a relief to know that in many cases your local restoration company may have a way to salvage these. This process may involve careful freeze drying and some time.
A restoration service can help your business recover from flood damage. Not only can they make repairs to the building and any damaged office furniture, but in many cases they may be able to help with electronics and documentation restoration as well. If you have any questions a professional may be able to help.

3 Common Causes of Water Loss in Commercial Buildings

9/23/2019 (Permalink)

Commercial water loss in Royal Pines, NC

Ways to Prevent Water Losses

Every month, you probably get a utility bill for your commercial property. If you notice the water bill take a big leap upward one month, you may have a leak somewhere in your building. A water loss can result from damaged pipes, toilet issues or even a leaky faucet. There are several causes of such losses and ways to prevent each one in your building.

1. Toilet Overflow

If you notice a water spot on your ceiling, it may be due to leaking pipes. However, if there is a restroom above the area, it may be an overflowing toilet. A toilet overflow on an upper floor can cause extensive water damage on multiple floors as the water or sewage seeps into the floor and the ceiling below it. While you cannot control everything that happens in the restroom, you can take some measures to avoid a major problem. Have the custodial staff check the restrooms frequently, and call water restoration professionals as soon as they find an issue.

2. Pipe Break

Damaged pipes can cause a lot of problems before they're discovered because most of them are hidden from view. In fact, the higher utility bill may be your first indication that there's a problem. Make sure your pipes are insulated in the winter. Have your plumbing inspected frequently by a plumber in Royal Pines,NC, so that hopefully you can stop potential issues before they get worse.

3. Faucet Leak

A leaky faucet may not lead to a flooding disaster, but it can definitely waste a lot of water. A routine check of every faucet can help you find small leaks so you can fix them in a timely manner. You can save a lot on your utility bill by doing so.
A water bill that is higher than usual may be a sign of a problem such as damaged pipes. Take measures to prevent water loss to keep your costs down.

Are Flood Policies Necessary in Low-Risk Zones?

5/30/2019 (Permalink)

Commercial Water Damage threatened the books at this Asheville School Library

Flooding in Asheville, NC isn’t isolated to areas within flood zones. For instance, flooding may happen because of heavy spring thaws, uncommon accumulations of rain, and the rapid approach of extra storms after wildfires. It doesn’t take much water to do serious damage. Further complicating the issue of whether to own commercial insurance for flooding are common misconceptions about flood insurance.

Flood Policies

  • A flood policy isn’t necessary if the business isn’t established in a flood plain.
  • Floods and any type of flooding are covered by existing insurance policies.
  • Flood policies are all the same and all-inclusive.
  • Natural disasters are the only cause of flooding.

Misconceptions To Clear Up

Another serious misconception in Asheville, NC is that low-risk flood zones are essentially no-risk zones. Unfortunately, flood maps change as environmental factors change. A commercial property may be outside of a flood zone one year and within a high-risk flood zone within a year. This means that even businesses built on properties outside of flood plains should have a commercial insurance policy for flooding as recommended by FEMA. That policy should be suited to the specific needs of the business and its environment. The policy should also be written to include flooding that takes place due to burst pipes, sprinklers triggered by fire alarms, fast-melting snow, and other emergencies not triggered by a natural disaster.

The Truth About Flooding and Insurance

The truth is that there are different types of policies to cover commercial properties, homes, repair costs, business inventory, and relocation costs. If a business’ insurance company doesn’t require flood insurance, business owners may still want to consider the value of an insurance policy specifically for flooding and water damage. According to FEMA, one inch of water can cost a business tens of thousands of dollars beyond the cost of clean-up services. The annual cost for adequate flood insurance is much, much less than that. When considering whether to purchase a flood policy, business owners should carefully weigh their potential losses against the investment in commercial insurance.

3 Ways To Detect Mold in a Building

4/10/2019 (Permalink)

Mold growing behind the drywall after a pipe break

The first sign of a mold issue in your commercial property is usually the visible evidence. You see patches on the wall or on ceiling tiles. Sometimes, however, there is a mold smell but you don't know where it's coming from. There are various ways to detect mold in your building in Biltmore, NC, even if you can't see it. Here are three potential methods.

1. Canine Detectors

Most dogs have a remarkable sense of smell. Many companies use scent detection canines to find out exactly where the fungus smell originates. These animals can sniff out a more precise location, giving mold remediation specialists a good idea of where to start looking for the problem.

2. Infrared Cameras

Warmth and excess moisture are two factors that can contribute to mold growth. An infrared camera that detects heat and moisture can identify areas that are more susceptible to fungus. You may not be able to see the source of the mold smell with your eyes, but the camera can reveal and document spaces that have water damage due to leaks or condensation. Without proper remediation, mold growth is likely in these areas.

3. Professional Testing

If you notice a mildew smell in your building, it's smart to have a professional mold test. It will help you locate the specific place the mold or mildew is growing. These tests can also reveal the type of mold and the extent of the problem. This information is vital when technicians choose the method they use to mitigate the damage.

When there is a mold smell in your commercial building, don't just ignore it. Even if you don't see mold anywhere, that doesn't mean you don't have a problem that needs professional attention. Using one or all of these three measures to detect its location is essential for helping you find and fix the problem before it gets larger.

Navigating Fire Damage Estimation

1/10/2019 (Permalink)

Commercial fire in Asheville, NC

Besides the emotional turmoil, one of the biggest costs of a fire is damage. In 2018, experts estimate the average cost of repairing fire damages at around $12,000. It takes time for your Asheville,NC, business to get back to normal, but you can help by jump starting the fire damage estimation process. Here are two steps to take as soon as the flames die down.

Document the Damage

Your insurer won’t waste much time getting to you, but in the meantime, you can help by documenting some things on your own. Those include:

  • Taking pictures
  • Taking notes
  • Taking inventory of damaged personal property

Use a disposable camera to take pictures of the damage. Look for smaller damage and take notes to help you remember things. Your notes should also include any property that has been damaged or destroyed. A good rule of thumb is to begin the process before doing any cleanup.

Call Your Insurer

It can be tempting to wait a few days to settle down from the incident to reach out to your insurer, but this isn’t the best approach. That’s especially true if there’s a chance that weather or vandals could cause any further damage to your property, as insurers won’t want to cover that. Instead, as soon as the fire is out, and the immediate threat is gone, reach out to initiate the insurance investigation process. Your insurer will schedule a visit to help you get a good initial estimate of how much the damages will cost. With that in hand, you can start shopping around for contractors to help with repairs.

A commercial fire can be stressful, but there are steps you can take to make things flow smoothly and quickly. Understanding the ins and outs of the fire damage estimate process is one of them. Use these tips to help get back on track fast.

A Plan for Your Business

12/31/2018 (Permalink)

A flood event or other disaster in Swannanoa,NC, can quickly go from a setback to a serious problem if left unchecked. Learn how to keep your company online and thriving by developing a business continuity plan.

1. Defining the Plan

No business owner can afford to go without some kind of continuity plan, since the loss of revenue due to a major disruption can be catastrophic. Some businesses never recover from such an event due to a combination of damaged infrastructure and customer defection. The first step in any such plan is an assessment module, whereby a team is created to analyze the damage and identify the most important processes needed to keep the company running while repairs take place.

2. Allocating Resources

The various pieces of the business continuity plan will need to be submitted for review and implementation by managers and other heads of departments. New information about missing elements may be necessary to amend the recovery strategy at this stage. Tools for developing your emergency response plan are available on various websites, such as ready.gov and drii.org, including workshops and seminars.

3. Implementation Steps

Depending on the nature of the business, the owners and operators may have backup equipment and staff available in case of an emergency. For example, if a part of a heating system was adversely affected by a flood event, there may be a redundant unit elsewhere in the building that can fully heat the property until a qualified restoration professional can assess the water damage. However, if no such options are available, operations and employees must be prepared to move offsite temporarily. This will require additional expenditure and must be accounted for in the response plan.

While an emergency event or natural disaster can throw a wrench in your normal workplace flow, with proper planning, it doesn’t have to bring the entire company to a halt. Create and share a business continuity plan by reviewing the relevant resources.
A Plan for Your Business.

3 Storm Flooding Business Survival Tips

10/17/2018 (Permalink)

Flood damage after storm in a Weaverville,NC commercial office building

Storm warnings in Weaverville,NC, may give you the heads up that you need to prepare, but what steps are most important and how should they be carried out? Use the following tips to protect your people, your equipment and inventory, and your buildings as much as possible when storms hit. Learn how to reduce your losses and when to tear out damaged property when flooding is an issue.

1. Focus on Personnel Safety

Your first step when storms lead to flooding is to follow all evacuation warnings. Failure to follow evacuation instructions could lead to injuries or deaths. Before the storm hits, you should have an evacuation protocol in place, so your employees, renters, or personnel know exactly how to respond, where to go, and how to remain in contact with you.

2. Protect Property and Documents

The more you know about the types of flood risk in Weaverville,NC, the risk of flooding, and whether to invest in flood insurance policies, the better prepared you'll be when disasters strike. Develop and practice evacuation routes and emergency response procedures. Take steps such as storing documents in waterproof containers and backing data up on the cloud. Keep your most valuable equipment and supplies on higher levels of the building and keep up a regular schedule of maintenance to reduce water damage.

3. Begin Storm Restoration Right Away

As soon as you get the go-ahead from authorities, give your properties some attention. This will involve removing all water and drying the property. You may want to involve storm restoration professionals in this step and the following steps. Next, tear out damaged, wet materials, such as soggy ceilings and warped studs. As you tear out sections of the building that you can't repair, continue the drying process, so you can be sure to get all of the hidden areas of the property. Finally, turn your focus to the restoration of your building.

Quick Guide to Your Commercial Mold Coverage

7/13/2018 (Permalink)

Have you been smelling something musty in your Asheville, NC commercial building? This off-putting odor could be a sign that you have mold growing somewhere in your space. It's often a good idea to hire a mold cleanup crew to remove this growth, but it may cost a lot up front. Depending on the circumstances that brought about the growth, your commercial insurance may help pay for the cleanup. The exact coverage you have depends on your policy, but common covered circumstances include the following:

• Flooding from natural disasters
• Flooding from a burst water pipe
• Flooding from fire sprinklers

You can learn more about the potential coverage you have by reading this quick guide.

Cost of Testing

Mold damage isn't always noticeable. Sometimes you have to have your building tested to determine if there is really a problem. Some policies may help pay for this testing. Other times, you may want to do testing after the cleanup is finished to ensure all of the mold has been removed. This may also fall under the coverage of your policy.

Cost of Primary Damage

No matter what caused the flood waters, chances are the liquid caused some serious damage to your commercial space. Your commercial insurance should help pay for these damages. This includes the removal of damaged drywall, flooring or ceiling tiles and the replacement of these materials. Anything that was directly affected by the mold could by covered by insurance.

Cost of Secondary Damage

Sometimes your mold cleanup team may have to tear out some drywall to gain access to the problem area. The drywall itself was not affected by the mold, but it still had to be removed. This secondary type of damage may fall under the protection of your mold insurance.

Every commercial insurance policy is a little different. Many will help pay for mold cleanup, but you can learn more about your specific coverage by talking with your insurance provider. Visit http://www.SERVPROashevilleeast.com for more information on mold. 

A Business Continuity Plan: Your Company’s Insurance Against Sudden Loss

6/19/2018 (Permalink)

Flooded building in Asheville.

Humans frequently tend to look on the positive side of life, so many executives often believe disaster happens to another company in another state, not to a company in Asheville, NC Although administrators may hear the terms such as ‘disaster recovery implementation’ and ‘business continuity’, it often seems unlikely that his or her business will experience a massive disruptive event. The fact is, a business continuity plan is much more than a strategy for business survival after a natural disaster.

Government Help

Programs for business continuity such as those recommended by the United States Government, suggest implementing continuity planning to help prevent business damage from:

• Natural disaster
• Departure of a key staffer
• Unexpected illness
• Loss of crucial supplier
• Failure of critical machinery
• Loss of power or internet service

By having an emergency response plan in place, established strategies to keep loss at an acceptable level and restore business operations can quickly be implemented after a significant business loss. Not only can the execution of the plan keep the business open, but it may also save revenue and customers.

Process Planning

There are four steps involved in developing a business continuity plan. These steps include:

• Identifying crucial business processes and functions
• Developing recovery strategies
• Establish plan development frameworks
• Organizing testing and training of plans

The plan will help establish which individuals are in charge during an emergency, and who is responsible for diminishing the loss. The continuity plan can also establish a procedure for contacting employees, suppliers, and managers.

Emergency Response

Setting up a business continuity plan for uninterrupted emergency operations can act as a safety net and help your business swiftly recover from threats to the company before the loss can adversely influence your business. You can never know when a sudden loss may have a financial consequence for your company, but you can take precautions in the event something may occur in the future. Think of the program as your company’s insurance against sudden loss. Visit http://www.SERVPROashevilleeast.com for more information on commercial water loss

3 Steps for Cleaning Your Business' Inventory After a Fire

5/22/2018 (Permalink)

Give SERVPRO a call after commercial fire damage.

The aftermath of a fire at your Asheville, NC business may leave your inventory, machinery and office furniture with troublesome smoke damage. You may wonder if any of these items are salvageable or if they will need to be replaced. These decisions can be difficult; however, a service that specializes in repairing fire damage and restoration can assist you with the industrial dry cleaning and care of your inventory, and there are a few actions you can take before its technicians arrive.

1. Sort Items for Cleaning

Once your building has been deemed safe to enter by local fire officials, you can start sorting through your inventory and supplies to see what can be salvaged and cleaned. If you own a restaurant, metal items such as pots and pans and utensils can be sterilized with boiling water. Canned foods that have been warped or otherwise affected by heat should be discarded. If you are unsure about whether an item can be salvaged, you can set it aside for content cleaning professionals to inspect.

2. Check for Inventory Damage

If you believe stored inventory has suffered smoke damage, you may be able to recover some losses by having some items professionally cleaned. For example, if you own a clothing boutique and smoke damaged items stored in a back room, your restoration specialists may have dry cleaning processes available that can make these items like new once again.

3. Arrange for Storage Needs

Your building’s inventory, furniture and other items may require storage after a fire to protect them while repairs are made. Make a list of which can be stored easily and which may require considerable space. Your fire restoration technicians may also be able to advise you about content storage.

Dealing with the aftermath of a fire at your Asheville, NC business can be challenging. However, working with smoke damage and restoration experts who can assist you with dry cleaning and other services after a fire can help you get your business up and running again as soon as possible. Visit http://www.SERVPROashevilleeast.com for more information on commercial fire damage. 

3 Reasons Your Commercial Toilet Keeps Flushing

4/21/2018 (Permalink)

A malfunctioning toilet in your Asheville, NC commercial building can cause a variety of issues, from repeated toilet overflow to increased monthly water bills. One common issue that commercial toilets suffer from is repeated flushing, when water runs into the unit without stopping. There might be several reasons for this problem, and knowing what they are may help you remedy the problem quickly.

1. Dirty Gasket

The gasket within a commercial toilet’s flushing apparatus can become caked with sediment over time. This can be especially common if you live in an area with hard water. Sediment may also affect the gasket’s weep hole and how well the gasket’s suction works. You can remove and clean the gasket and weep hole, which may resolve the continuous flushing.

2. Broken Flapper

Sometimes the flapper, or seal, on the inside of the toilet may become brittle or old. When this happens, the seal can become misaligned and cause the toilet to fill constantly. This constant filling may eventually cause a toilet overflow or a toilet flood, which can cause water damage to your building and require the services of a flood remediation and water cleanup company. The seal is located inside the flush canister, and if it is cracked, you may need to have it replaced.

3. Leaking Toilet Tank

A leaking toilet tank may cause repeated flushing, as the unit will sense it needs to fill due to a water loss. However, you can stop a toilet from leaking with a simple test. Add three drops of red food coloring into the water of the tank and wait about twenty minutes. If the water in the toilet bowl is red when you check it again, this means the toilet tank has a leak and you will need to have it repaired.

A malfunctioning toilet in your Asheville, NC commercial building can cause a toilet overflow and water damage to your floors. Knowing why this might occur and how to resolve the problem can help you prevent costly repairs. Visit http://www.SERVPROashevilleeast.com for more information on commercial water damage. 

Tips for Clearing Away Smoke and Soot Damage

2/14/2018 (Permalink)

One of the hardest parts about dealing with the aftermath of a fire is the impending cleanup process. After all, smoke damage and soot damage can be highly unsafe, not to mention unhealthy, for anyone near it to be around for very long. Here are some useful tips to start the smoke cleaning process in a commercial setting in Weaverville, NC and ways with which you should protect yourself from the harmful effects of fire damage.

*Simple, mild detergent or everyday household soap can wash soot and grime off the walls. Mixed with water or small amounts of bleach or other cleaners, the soapy solution you create can be effective in cleaning the walls, wooden flooring and non-upholstered furniture with ease. Working in small sections at a time is ideal for efficiency, and any cleaned areas should be rinsed with water immediately, before they dry, to prevent more issues later.

*Smoke odor can be canceled out by cleaning products with TSP (tri-sodium phosphate). Smoke damage doesn’t just visibly leave its mark; it can leave an unbearable, lasting odor as well. Thankfully, cleaning solutions with TSP can diminish the smoky odor in any fabric furnishings or decor. Only a few tablespoons mixed with a cup of bleach for every gallon of warm water creates the right formula to rid a space of obtrusive smells.

*Toss any food items or beverages that were in the range of soot, smoke or debris. Dishes and silverware can be washed and polished, but any edible products should simply be discarded to prevent illnesses that can arise from eating contaminated food or drinking dirty liquids.

Keep these helpful suggestions in mind when it comes to clearing away smoke damage, soot damage and any other potentially hazardous remains due to an uncontrollable blaze. Most importantly, starting up the smoke cleaning process is the first step to getting back to normal life after such a devastating ordeal.
Visit http://www.SERVPROashevilleeast.com for more information on commercial fire damage.

5 Reasons for Toilet Overflow

1/19/2018 (Permalink)

A toilet overflow and sewer damage in a commercial building in Asheville, NC, is everything else but fun. It gets even worse if it’s a recurring problem that you have no explanation for. If you have a flooded toilet, it’s best to reach out to a sewage company that specializes in commercial restoration soonest so your business can get back to normal. Here are five situations that can cause a toilet to overflow.


1. Clogged Drain Line


This is probably the most common reason for toilet overflow, and it is oftentimes associated with the line that connects the toilet to the main exterior line. However, it’s also possible that other lines are responsible for this. That’s why it’s recommended to have an expert assess the situation.


2. Sewer Issue


A flooded toilet can also be related to the sewer lines. It’s not unheard of that lines that run from the building to the main sewer line get clogged with foreign materials and objects. Even tree roots can block or damage pipes.


3. Septic Issues


Is your commercial property on a septic system? In this case, the tank can be full or unable to absorb any more water, which can lead to sewer damage.


4. Low-Flow Toilet


Chances are your toilets see a lot of usage and they might not be able to handle what they are being asked to do. Especially older low-flow toilets are known to be troublesome as they are not as strong and durable as their modern counterparts. You might not be able to control what type of non-flushable items or the amount of toilet paper people are trying to flush.


5. Blocked Trap


The trap between the base or bowl of the toilet and the drain pipe can get clogged up with foreign objects and even too much toilet paper. This can cause a water backup.

These are some of the most common reasons for toilet overflow. A sewage company can find the issue and clean up the sewer damage in your commercial building.

Visit SERVPRO of Asheville East at http://www.SERVPROashevilleeast.com/ for more information about commercial restoration.

Tips When Choosing a Commercial Fire Damage Company

10/23/2017 (Permalink)


Tips When Choosing a Commercial Fire Damage Company

Fire damage on commercial properties is devastating to both the business owner and the customers. What are the traits to look for in a commercial fire damage restoration company? If you are not sure about the qualities to check for, consider using the following tips to get a fire restoration company for restoration of your business.

1. Quick Response

Currently, the fire damage management industry has many providers claiming to be professionals. The saturation makes it hard to find the perfect fire restoration company and qualified firefighter in the time of need. Going through the work description and comments from past clients is the easiest way to know whether the providers respond on time to utility room fire. A reliable outlet should have readily available resources like fire sprinkler system, fire hose, and fire truck to handle problems like the electrical fire to prevent commercial fire damage on assets. They ought to have working phone numbers for ease of access.

2. Equipment

After setting up your commercial building, it is advisable to search for fire damage professionals. Pay a visit to various facilities to check on the tools like a fire hose of a fire suppression company. Examine the nature of their fire truck, fire hose, staffs, and horse pipes. They use the fire sprinkler system for mitigating soot damage, smoke damage, and smoke smell. Make sure that all supporting tools are in good shape and can keep off fire instantly. The workers must be familiar with fire sprinkler system, fire hose, fire truck, and managing an electrical fire. The fire remediation entity should possess the latest and efficient equipment to deal with utility room fire, smoke smell, soot damage, and smoke damage.

3. Specialty

Find out the area of specialization of the fire suppression company you wish to hire. Concentrate on entities that serve commercial facilities as they have the required resources for factories and office fire. Fire cleanups do not stop after the company puts out the fire with related extinguishers, fire sprinkler system or water. You should consider handling methods used to manage soot damage, utility room fire, and smoke damage. The providers must be a professional firefighter in handling fragile commodities and electrical fire.

4. Experience

The duration a fire restoration firm has been in practice, and the kind of projects they have completed determine their experience. Find out the specific skills a fire restoration entity has in remediating fire aftermath in businesses. During the period they have been in existence, the workers have participated in managing commercial fire damage, electrical fire and soot damage in various offices and manufacturing firms. They must have insurance covers, licenses, and certificates.

5. Right Team

Consider planning for a meeting with the potential teams to find out if they are the right people for commercial fire damage. Qualified fire suppression experts have specialized equipment for smoke damage and soot damage. They should have operational phone numbers and a fire truck to respond to clients throughout the day and night. The team has a positive reputation in the market.

6. Service Cost

Request for quotes from three firefighter firms and pick one with the best offer. Identify the fixed charges that you must incur once you call the fire suppression company. The price charged depends on the nature of fire and distance from their facility. They look at the labor amount, the extent of damage, and repair work needed when fixing their rates. Discuss the likely fire damage in a commercial facility when getting the quotes.

Rapid response to commercial fire damage is essential. Avoid shutting the business for long to protect its future. Talk to an experienced and certified fire restoration entity that responds immediately to solve all damage types and financial losses.
Visit http://www.SERVPROashevilleeast.com for more information on commercial fire damage.

Commercial Water Damage at Your Warehouse

7/26/2016 (Permalink)

Commercial Store Closing in Asheville Because of Ignored Dripping Water

SERVPRO Restores Your Water Damaged Business

Having a business can have its share of problems and commercial water damage is one of them. Many business owners know that this is often an uncovered, or poorly covered, part of any insurance plan, and dread this type of damage the most. If it happens to your business, call us, and we can help you reduce the loss and save a large portion of your inventory and interior furnishings.

Helping you return to your normal business operations in Asheville after water damage quickly is a priority for us. With experts in restoration, cleaning, and water extraction and removal, our team can remove the water, and then inspect your inventory for initial damage. Those items that are damaged by water will be bagged and removed for cleaning at our facility. Other items may be bagged up to protect from possible damage that may occur as we clean and restore your business or warehouse.

With society's dependence on technology, we realize that your business is most likely dependent on technology, including electronic devices and equipment. We recommend that these items be sent to a qualified electronics shop for servicing and cleaning, to ensure that turning these devices on will not result in damage to their interior components. Electronics can be very fragile, and we understand that data loss can mean a severe financial setback for your company. With your other business equipment, we can ensure that shelving, display tables, and any other items are cleaned and sanitized to like-new condition.

As we prepare your inventory and other items for cleaning, we will note on an inventory sheet which items will not be candidates for restoration and will need to be replaced. While we do our best to keep this list as short as possible, much depends on how long water was allowed to stand before our restoration efforts began. Because of this, it is vital to your inventory and your business's financial health to call us as soon as you realize there is commercial water damage in your building. While restoration can be costly, it still is much less expensive than starting over from scratch with entirely new inventory and equipment.

Our restorative work will also ensure that your site is once again safe for employees and your customers. You can reach us 24/7 by calling SERVPRO of Asheville East at (828) 255-4535. We want to get you back in your commercial setting quickly, and we can do this by cleaning, repairing and restoring the water damage “Like it never even happened.”

Commercial Fire Damage in Asheville

11/5/2015 (Permalink)

Control the Flame and You Control Your Business

SERVPRO Has the Experience to Deal with Your Asheville Commercial Fire Damage

Although commercial property owners in Asheville have several issues that they must be cognizant of, natural disasters or human error that cause commercial fire damage top the list. The property damage, emotional turmoil, and economic strain that fires can cause will often leave the business owner in a state of anxiety. However, learning more about commercial fire damage and how a professional commercial fire damage restoration company like SERVPRO can limit property losses is the key to helping you avoid stress when viewing the results of a destructive fire. Get the information and advice you need to grapple effectively with a commercial fire by reading the following overview:

Common Causes of Commercial Fires

The National Fire Protection Association states that fire damage to commercial buildings generated more than $4 billion in losses to property over the last five years. There are several factors that can lead to a commercial fire. Some of them include:

• Electrical devices causing overloading of circuits
• Lighting equipment
• Cooking equipment, overused cooking oils, clogged exhaust systems 
• Lightning
• Arson

Once the fire is in full swing, the structural damage it causes transcends that which is visibl. The smoke from the fire will also release toxic gases and chemicals into the surrounding atmosphere.

Different Kinds of Commercial Fire Damage. There are several different kinds of commercial fire damage that can impact your property. Some of them include:

• Office assets (furniture, equipment, etc.)
• Burnt structures (cabinets, flooring, drywall, etc.)
• Smoke (this could be dry or wet)
• Soot (especially from the property's furnace causing puff back)
• Odor from toxic chemicals and smoke
• Mold damage resulting from standing water adding sufficient moisture to the ambient air for its proliferation
• Water damage the result of fire department extinguishing efforts

How We Can Help You

The professionals of SERVPRO specialize in offering a wide range of commercial fire damage restorative services that will get your commercial property back to its pre-fire loss condition. Some of the things we'll do to expedite and optimize the fire damage remediation process include:

• Assess and report the full scope of damages
• Secure the commercial site for safety and against vandalism and theft using tarps, plywood, and fencing
• Complete an inventory of damaged materials-- CCIS--Contents Claim Inventory Service, which categorizes all items and building materials comprehensively as salvageable, non-salvageable, or questionable. 
• Decide, along with your insurance adjuster, which items should be cleaned and restored and which should be replaced. SERVPRO is a preferred vendor for over 300 insurance companies, government entities, and property management companies. Cooperation expedites the fire damage restoration process while mitigating expenses.
• Protect unaffected areas of the property from contamination
• Detect and remove toxic chemicals and gases
• Determine the best restoration methodologies
• Replace property materials when necessary
• Restore the building to its original, pre-fire condition when possible

Let The Professionals Of SERVPRO Assist You

Commercial fire damage in Asheville can have serious consequences in lost time and lost money. The IICRC-certified professionals of SERVPRO possess the knowledge, cutting edge equipment, and experience to resolve your commercial fire damage issues quickly and correctly. We will work to make it "Like it never even happened."

Locally Owned Company with National Resources

SERVPRO of Asheville East can respond immediately to your commercial fire damage emergency regardless of the size or scope of the damage. We are faster to any size disaster. Call us for an immediate response. (828) 255-4535

Commercial Water Damage in Asheville: Planning For Disaster

9/25/2015 (Permalink)

In many cases, the threat of commercial water damage is a source of anxiety for business owners.

Commercial Water Damage in Asheville: Planning For Disaster

In many cases, the threat of Asheville commercial water damage is a source of anxiety for business owners. However, developing and implementing a plan of action can help alleviate stress by ensuring that you'll know what to do in the event that disaster strikes. Because storms are unpredictable, there is oftentimes little you can do to prevent Asheville commercial water damage from adversely impacting your property. However, developing a plan of action that lets you and your employees know what to do and who to contact can help you prevent additional and secondary water damage. Learn more about how to develop a sound, effective disaster plan by reviewing this short outline:


The Emergency Plan: A Brief Overview
To be strong and substantive, your emergency plan needs to provide clear instructions for what to do in the event of a disaster. Specifically, your employees will need to know things like:


• which exits to take
• where the fire extinguishers are
• when emergency evacuation is optional and mandatory
• important contact numbers (fire department, insurance providers, etc.)


Sometimes, business owners will want to put off the process of developing the emergency plan because they live in a region that is not prone to flooding and other natural disasters. However, putting the plan in place is still important for several reasons, including the fact that it will teach your employees how to handle any type of water damage that transpires.


Choosing The Right Water Damage Restoration Company
When you develop your disaster plan, it's important to include the contact numbers of at least two professional water damage companies. You also need to speak with a few companies regarding your business and any of your specific needs. Ideally, you want to employ a water damage restoration team that possesses all of the following attributes:


• extensive industry experience
• IICRC certified technicians
• a good track record
• an A or A+ rating from the Better Business Bureau (BBB)
• a cutting edge perspective


Choose SERVPRO
If you want to prevent Asheville commercial water damage from adversely impacting your property's structure and your health, it's important to develop a plan for disaster. In addition to realizing this objective, you need to know which water damage company to call in case disaster strikes. The ideal company to call is SERVPRO. With more than 50 years of industry experience, we're pleased to offer holistic services. Some of them include climate control services, emergency boardup, and temporary lighting. We're ready to assist you with the water damage remediation service at any time, so call today at (828) 255-4535!

Locally Owned Company with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Asheville East is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Asheville community and want to do our part to make our community the best it can be.

When your commercial property or home has water damage from leaks or flooding, we have the experience and expertise to help. Give us a call. (828) 255-4535

HVAC Systems and Mold in Asheville

6/11/2015 (Permalink)

HVAC systems within drain pans and piping often contain mold.

HVAC Systems and Mold

HVAC systems within drain pans and piping often contain mold. Maintenance personnel need to be aware of the consequences of an HVAC system that is not well-maintained and can spread mold. This way, they will be able to work on a strategy to prevent Asheville mold damage

Understanding the Issue

Asheville mold is seen as a problem when it is detectable in an indoor setting. It is typically found in certain circumstances that involve the optimal combination of air, temperature, and moisture. The most common food sources for mold are drywall paper, cardboard, carpets, and other household surfaces.

Appropriate Procedures

One of the most effective ways to do away with the source of moisture is to control relative humidity. An informed manager can be helpful here; some think that they will be able to eliminate spores using cleaners such as biocides and bleach. However, these agents can only kill or disguise some of the mold, leaving behind non-viable spores that can continue to grow and spread in the HVAC system. As such, proactivity is important with an HVAC management plan, and in most cases, it is necessary to hire a professional.

A Lack of Guidance

There are no federal regulations, so there are many state agencies, as well as groups and associations, that have published sets of recommendations for Asheville mold remediation indoors, as well as guidelines for improving the health of people who have been exposed to mold spores. Several of these speak of the proper guidelines in terms of designing, installing, and maintaining HVAC systems. However, federal regulation is crucial; a comprehensive remediation plan would be helpful to everyone. An official policy would benefit businesses as well as individuals; it would protect the financial and medical interests of everyone who is involved.

New Regulations

HVAC systems are known to have a significant effect on condensation; for this reason, it is very important that new regulations be put into place to make for consistent standards within the HVAC industry. These regulations should entail mechanisms for control of HVAC condensation in buildings and between them, as well as the development of a maintenance regime for drain pans and pipes within buildings.

Every HVAC manager and technician should be taught these new regulations and be required to abide by them, so that the safety of the environment within these buildings is protected. This should be made a priority, for the sake of public health.

Commercial Mold Remediation Presents Unique Challenges

Mold can spread quickly through a property if left untreated. SERVPRO of Asheville East can respond quickly, working to first contain the infestation to help prevent its spread to other parts of the building. Next, we will begin the remediation process, working safely and effectively to manage the situation. We have the training, experience, and equipment to contain the mold infestation and remediate it to preloss condition. Learn more about SERVPRO of Asheville East training and certifications.

  • Applied Microbial Remediation Specialist
  • Water Damage Restoration Technician
  • Applied Structural Drying Technician
  • Odor Control Technician
  • Upholstery and Fabric Cleaning Technician

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